Uncovering Cash Flow with Committed, Compassionate Care.
Is your business losing money because you don’t have the expertise or resources to effectively collect your accounts receivable?
The Win-Win Collect Model
Dedicated Resolution Specialist Assigned
To Every Account
Our proprietary Win-Win collect model allows us to effectively collect on your accounts receivable in a time tested and compassionate manner.
#1 Committed
We commit to assisting each customer individually with their present circumstance and maintain a dedicated resolution specialist throughout the process.
#2 Coordination
All of our resolution specialists are empowered to make quick and effective solutions to the individual issue to coordinate a resolution quickly.
#3 Communication
We communicate viable, realistic options with prompt and compassionate service, leaving the client and consumer in a "Win-Win” scenario.
#4 Consistency
We consistently follow-up to ensure the matter is resolved with your assigned dedicated resolution specialist, building a supporting relationship with the consumer.
Mission
Is to help businesses recover outstanding debts through our time-tested compassionate sales approach. We serve as a trusted extension of our clients’ business by leveraging our expertise and resources to maximize revenue for those businesses.
Vision
We envision a future where our boutique firm is renowned for its experience and compassion. We believe in treating consumers with the same level of compassion as our clients, following through to a win-win conclusion.
Ethically Driven. Service Oriented.
Proven Approach.
The Managing Partners of New Day Collections are individuals who once faced collection issues early in their career and took matters into their own hands to solve them. When they started buying their own debt over 10 years ago, they made a decision to be compassionate with every customer interaction.
Since then, they have assisted hundreds of homeowners in a mutually beneficial solution that has been proven over time. One of the partners is a recognized thought leader in the mortgage debt collection field, having authored books on this “Win-Win collect” approach.
We operate as a sales arm of your organization with the sole focus on driving accounts receivable income in a compassionate manner where your customers will feel heard and valued, which will lead them to keep coming back to your business. - Shawn Muneio & Martin Saenz, Co-Founders
About Us
Armando Calvillo
Director Of Collections at New Day Collections
Armando has over 25 years of experience working within the financial services sector, focusing on various types of debt such as retail, medical, credit card, B2B, merchant cash advance, payday, and student loans. He attended Von Steuben Metropolitan Science Center in Chicago and is married with four children. In his free time, Armando enjoys golfing and fishing for relaxation.
Armando is someone with a consistent and dependable approach to work. He enjoys leading the collections team here at New Day Collections, someone who is a recognized player coach within the team.
Armando Calvillo
Daniel Rosen
Revenue Cycle Manager at New Day Collections
Daniel has amassed over 25+ years of experience within the financial services industry, working both within the U.S. markets as well as internationally. He has managed large debt portfolio campaigns within banking, real estate, medical, consumer credit, commercial credit, higher education, as well as trade credit insurance subrogation.
Daniel places a strong emphasis on client brand protection. “I want to ensure our clients that we will preserve their customer base and provide world class quality and service.”
Daniel Rosen
Get Started Today With Us